Return and Warranty

100% Satisfaction Guarantee

We stand behind everything we sell. If you are not satisfied with your purchase, you can return any item for any reason whatsoever during the first 30 days of ownership. Our customer service representatives will work with you to find the best solution for your situation by: replacing the original item or providing a refund.It will charge 20% restocking fee.we can't refund it if you have used the doll.

To use our guarantee program, Click Here to Contact Customer Service. All product returns require a Return Merchandise Authorization, (RMA) number. Customer service representatives will provide shipping instructions. Do not repackage the order and return it to the "shipped from" address. Your refund will be processed as soon as your items are received.

Undeliverable Orders

Please take care in providing your shipping information. What you provide is exactly how your shipping label will be printed. Orders returned to us as undeliverable will result in a 20% processing fee and no shipping refund will be issued.

WHY CHOOSE US

FREE SHIPPING

We offer free shipping for most country,from our warehouse to your home in your local country. So we can get the product delivered quickly via FedEx, DHL and UPS.

PRIVACY PACKAGING

We respect your privacy,there are no labels on the box to show the contents. Yes, we keep all your information safe.

SECURED PAYMENT

PayPal’s website is secure and encrypted.The recipient won't receive sensitive financial information like your credit card or bank account number.